Terms of Service

Last updated: 17 May 2026

Acceptance

By creating an account on Decouplr, you agree to these terms. If you do not agree, do not use the service. These terms form a binding agreement between you and Decouplr Ltd, a company registered in England and Wales.

The service

Decouplr is a platform that allows creators to build and publish automations, and subscribers to purchase and run those automations. Decouplr provides the infrastructure, billing, and marketplace. Creators are independent third parties who are responsible for the automations they publish.

We reserve the right to modify, suspend, or discontinue any part of the service at any time with reasonable notice.

Subscriber terms

As a subscriber, you may:

  • Subscribe to automations listed in the marketplace.
  • Connect your third-party accounts to run automations on your behalf.
  • Pause or cancel subscriptions at any time from your dashboard.
  • View run logs for any automation you subscribe to.

You are responsible for ensuring you have the right to connect any third-party accounts you link to automations. You must not connect accounts belonging to others without their permission.

Creator terms

As a creator, you may:

  • Build and publish automations using the Decouplr builder.
  • Set the monthly price for your automations.
  • Receive 80% of subscription revenue, paid monthly via Stripe Connect.
  • Update, unpublish, or delete your automations at any time.

You are responsible for the automations you publish. You must not publish automations that violate applicable law, infringe third-party rights, or violate the acceptable use policy below. Decouplr may remove automations that violate these terms without notice.

By publishing an automation, you grant Decouplr a non-exclusive licence to display, describe, and promote it within the platform.

Payments

All payments are processed by Stripe. By subscribing to an automation, you authorise Stripe to charge your payment method on a recurring monthly basis until you cancel.

Cancellations take effect at the end of the current billing period. We do not offer pro-rata refunds for partial months, except where required by applicable consumer law.

Creator payouts are processed on the 1st of each month for the previous month's revenue, minus the platform fee and any Stripe processing fees. Payouts require a connected Stripe Connect account.

Acceptable use

You must not use Decouplr to:

  • Violate any applicable law or regulation.
  • Infringe the intellectual property rights of any third party.
  • Transmit spam, unsolicited messages, or malicious code.
  • Attempt to gain unauthorised access to any system or account.
  • Scrape, harvest, or extract data from the platform in bulk without our written consent.
  • Publish automations that are deceptive, harmful, or designed to defraud subscribers.

Intellectual property

Decouplr and its licensors own all intellectual property rights in the platform, including the software, design, and documentation. You are granted a limited, non-exclusive, non-transferable licence to use the platform in accordance with these terms.

You retain ownership of any automations you create. By publishing an automation, you represent that you have the right to do so and that it does not infringe any third-party rights.

Liability

To the maximum extent permitted by law, Decouplr's liability to you is limited to the amount you paid to Decouplr in the 12 months preceding the claim.

We are not liable for: (a) indirect, incidental, or consequential losses; (b) loss of data or profits; (c) the actions or omissions of creators or third-party integration providers; (d) failures caused by factors outside our reasonable control.

Nothing in these terms limits liability for death, personal injury, fraud, or any other liability that cannot be excluded by law.

Termination

You may close your account at any time. We may suspend or terminate your account if you breach these terms, with or without notice depending on the severity of the breach.

On termination, your access to the platform ends immediately. We will delete your data in accordance with our privacy policy.

Changes to these terms

We may update these terms from time to time. We will notify you of material changes by email or by a notice on the platform at least 14 days before the changes take effect. Continued use of the platform after that date constitutes acceptance of the updated terms.

Governing law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.